MCETS-INC (Motorcoach eTicket Solutions)
Contact Center Deployment: Implemented a 3CX Contact Center in Peru to enable seamless technical support operations, integrated with the U.S. headquarters for efficient communication. Oracle Cloud Management: Managed the Oracle Cloud infrastructure for their flagship product, Quatrobus, incorporating advanced security measures such as Web Application Firewalls (WAF)and network firewalls to safeguard the platform.
Autobuses del Rio
Call Center Deployment: Installed a 3CX Call Center in Nuevo Laredo to improve customer
support capabilities. Interconnection of Terminals: Linked all U.S. and Mexican terminals into a unified
communication network, enhancing operational efficiency and communication flow.
Infinity Management
Office 365 Deployment: Streamlined collaboration and productivity by implementing Office 365
across the organization. VDI Environment Setup: Established a Virtual Desktop Infrastructure (VDI), enabling remote
and secure access to office environments for enhanced flexibility and data security.
Canales Franchise
Infrastructure Management: Provide comprehensive support and management for both physical
and virtual infrastructures across retail stores and headquarters.
Optimization & Reliability: Ensure high availability, security, and performance of their IT environment.
All About Floors
Networking Services: Designed and deployed a new networking infrastructure for their new
office. Security Services: Integrated enterprise-grade security measures to safeguard operations.
King Trailer Repair
Cloud Migration: Transitioned their accounting services from AWS to Azure, achieving a 65%
cost reduction while maintaining system reliability and scalability.
Ship-Dallas
Networking and CCTV Deployment: Installed and configured a robust networking solution and a
CCTV system to enhance operational security and monitoring.
RB Construction USA
Ethernet Cabling Installation: Implemented Cat 6 Ethernet cabling to support advanced
connectivity needs. Tier-2 Network: Designed a service-oriented network architecture with SD-WAN
integration for internet redundancy, ensuring uninterrupted operations.
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